problem employee solutions
problem employee solutions Free special report on solving employee problems
Free special report on solving employee problems

“Imagine — an effortless way to get more done while you
make more money and have more freedom in your business.
I’ll teach you my proven 5-step system for more
money and freedom in your business by
finding and working with the RIGHT virtual assistant for you.”

From: Marcia Hoeck
Grosse Ile, Michigan, USA
Monday, 8:30 a.m.

Dear Friend,

Does this sound familiar?

• You’ve got lots of great ideas for growing your business but you can’t get to them because you’re working too many hours doing the “busy work” in your business. While you fix problems, chase down payments from clients, and deal with vendors, the important business- building, marketing, and creative work just doesn’t get done. You want to do it, you mean to do it, but you just can’t find the time. And because of that, your business is at a standstill. Opportunities are passing you by.

• You’ve created a successful business where you’ve “got to” do everything. There’s “no way” you could delegate any of the work — it “needs” to be done by you. After all, your clients hired you, not someone else. You’ve got very good excuses: It would take you longer to show someone else how to do it than it does to just do it yourself, and no one else could do it as well or as fast as you do, anyway. But there are only so many hours in the day, and things are beginning to slip through the cracks.

• You know you need some help but you don’t know how to go about getting it. It seems like a lot of trouble to find someone to help, and you don’t know where to start. Where would you look? What if you don’t like them? Your business is different — what if they don’t under stand what you do? What if you’re not good at delegating? It’s easier to keep doing it yourself, but working all those evenings and weekends is beginning to take a toll. Is it supposed to be this hard?

• You tried a virtual assistant but it “didn’t work” for you. You tried a VA already. She didn’t understand you, your business, or the way you work. So that’s that. It just doesn’t work for your business — but wouldn’t it be nice if it did?

• You’re afraid to hire a VA because it sounds expensive and you don’t know what you’d give her to do anyway. Paying someone to help with things you can do yourself goes against your grain — why pay someone when you know how to do it? Besides, how would you know what to give her and what you should keep doing yourself? That doesn’t sound like a very good way to spend your money, but you are starting to wonder if it’s the best way to spend your time.

Well, I’ve got great news for you -- you are so in the right place right now! I can help you get to the important things in your business, keep things from slipping through the cracks, and stop working evenings and weekends! It all comes back to knowing how to find, hire, and work with the perfect virtual assistant, one that is the RIGHT FIT for you and your business.

My name is Marcia Hoeck, and helping entrepreneurs build businesses that will run without them is what I do best. Working with the power of teams, including creating strong relationships with virtual assistants, is a BIG part of that.

I was stuck in the “busy-ness” of my business, too.

When I started my marketing communications firm over 25 years ago, it grew quickly, almost immediately. I was overwhelmed by the amount of work I had to do, and referrals were coming in all the time. After trying to do everything myself (including my books and accounting, definitely not my strength — what a nightmare!) I finally figured out that if I wanted to keep my company growing and live up to the promises I’d made to clients, I had to get help. So I just started hiring, without much of a plan.

And I made a LOT of mistakes. At first, I didn’t know what I was doing! I had team members embarrass me in front of my clients, steal from me, waste my time, and “poison the well” of my good staff. I spent a great deal of time fixing their mistakes and trying to understand them, to mold them into the type of people I needed. Or I’d find a way to let them go and start over with a new person who had a new and different problem. I was constantly frustrated, and not able to get to my own work of growing the business.

What I didn’t realize then was that I hadn’t taken the time to hire correctly in the first place — I should never have hired many of these people. These mistakes helped me learn a LOT about matching people to my philosophies and ways of working, and finding the right “people-fit” for my business.

Then, I figured out my own system

Once I figured this out, I got serious about why and how I was hiring people and how I was working with them. I read all I could about it (which wasn’t much — most of the team building information is geared towards corporations and is told from an HR perspective, and I needed information that understood me, as a very small business owner!), I talked to everyone who could help me, and I thought carefully about what was going wrong with the way I was working with the people I’d hired. And slowly I developed my own system, which allowed me to get out of the ongoing cycle of managing people and back to what I’d started my business for in the first place. (Which is where YOU want to be, too!)

In the last year of that business, I was able to reduce the amount of time I spent in my business to about 30%, while increasing my revenues by more than 60%. I now coach entrepreneurs on my business growth and team building methods. It IS possible to create a culture that works for you — spiritually, productively, and profitably — to empower your team members (and that includes your VA) and get problems off YOUR desk, so you can get back to building your business.


“I was delighted when Marcia approached me about this wonderful ebook idea of hers. I was hoping that her objective eye on the topic would allow her to create something extremely useful for the client population — something strong, and true, and focused on the aspects of working with VAs that clients often don’t understand, or overlook in their hurry to move themselves forward.

“A couple of weeks ago, Marcia handed me (virtually, of course) a copy of Get More Done, Make More Money: The 5 Easy Steps to Find, Hire, and Partner with a Virtual Assistant. I hungrily poured over each well-crafted line, pleased to see that she did create an objective and definitive guide for people who want to smartly work with VAs. And not only did she create such a guide, she did it with style and humor. It’s almost exactly the guide I would have written if Marcia hadn’t beaten me to the punch! “

— Stacy Brice, Founder and CVO, AssistU
www.assistu.com

.

“Thanks to your team communication system and focused understanding of work styles, my team is working much more profitably than it was just 2 months ago. My partner Liz and I spend less time on managing and training, so we can be free to grow the business.

You helped us all get clear about our roles in the company, so bottlenecks disappeared and the problems don’t all end up back on my desk!

No more ‘baby sitting’ and now I can focus on profits.”

— Alexandria Brown, CEO, Alexandria Brown International Inc., Los Angeles, CA
www.alexandriabrown.com

I’ve got over 30 hours of interviews

In fact, I’ve been so interested in helping you benefit from a great relationship with a VA that I spent 6 weeks this spring specifically interviewing VAs, people who work with VAs (that means people like YOU!), VA service providers, and leaders in the VA industry to find out what THEY SAY are the best ways to find, hire, and work with virtual assistants. I asked them about the successes they’ve had, and the failures, too. I found out what can go wrong and what can go right, so YOU don’t have to go through all that.

I added that to my 25 years of experience in working with teams in small and entrepreneurial businesses, and I ended up with A LOT of information for you — and some of it is pretty SURPRISING!

I’ve got to tell you, there’s a lot of CONFUSION out there.

Here are some of the things I learned by doing all those hours of interviews:

• Not everyone thinks of virtual assistants in the same way, even among the VAs themselves. And the definition of “virtual assistant” is not well understood. When expectations are not aligned, problems happen!

• While you may not have a clue where to look, VAs are everywhere. There are many ways to find a VA, some better than others, and a RIGHT way to find one that’s perfect for YOU.

• How you handle the initial interview you have with your VA can make all the difference in the success of your relationship.

• There are specific ways to make sure you’ve got the “magic ingredients” for successful virtual communication, the most important factor in a client/VA relationship.

• You CAN avoid the major frustrations clients have with working with VAs, and vice versa — IF you know what to look for.

And guess what? Now YOU can take advantage of what I’VE learned! I’ve written it all down in an easy-to-digest 5-step process called


“Get More Done, Make More Money” eBook PLUS 25 audio interviews with VAs, entrepreneurs who work with VAs, VA service providers, and leaders in the VA industry

eBook
I promise you the book is everything I know about finding, hiring, and working with a virtual assistant. And to make it EVEN BETTER, I’ve included edited audio versions of every single interview I did. Every one.

Digital audio recordings
The audios were originally intended to be just for me, for research — but the information I got from the people I interviewed was so good, and their voices were so compelling, that I knew I just had to find a way for you to hear exactly what they told me. And boy, did I talk to some fabulous people!

Original interviews not available anywhere else
These interviews are NOT available anywhere else! They’re powerful opportunities for you to take a peek inside the thought processes of both VAs and clients as they thoughtfully describe how they work together — the good, the bad, AND the ugly! You’ll hear differing viewpoints on work styles, job responsibilities, pay practices and guidelines including pay scales and retainers, frustrations with each other and how they work around it, misconceptions and misunderstandings and how they diffuse them, and what they consider to be ideal relationships.

You’ll hear pioneers and leaders in the VA industry define the original intent of the profession and how it’s changed over time. They’ll give you their professional opinions on how the client/VA relationship is supposed to work and how you’ll benefit from taking the right approach.

You’ll hear from
    • Stacy Brice, founder of AssistU, the first organization to train, certify, and coach VAs,
    • Danielle Keister, founder of the Virtual Assistant Chamber of Commerce,
    • Kathie Thomas, founder of A Clayton’s Secretary, the powerhouse VA Network in Australia,
    • Tawnya Sutherland, founder of VANetworking and The Virtual Assistant Social Network,
    • Lorrie Morgan-Ferrero of RedHotCopy.com, well-known and much respected copywriter,
    • Naomi Dunford of IttyBiz.com, powerhouse marketer for tiny businesses,
    • Richard Shapiro of KendallSummerHawk.com, gifted coach and mentor,
and many other wonderful VAs and entrepreneurs at all ends of the spectrum, each offering you their best advice from their own experience.

From both the ebook and audios, you’ll learn that working with a virtual assistant is the BEST way to:

Accomplish more in less time,

Free up your time to pursue the important, income-producing activities of your business,

Reduce administrative hassles AND your stress level, and

Make more money WITHOUT working harder or longer hours.

But there is a catch. Simply hiring any old VA isn’t going to get you the above results — and if you’ve worked with the WRONG virtual assistant in the past, you already know this. Maybe you had a VA you couldn’t talk to, you didn’t click with. Maybe your last VA took forever to get things done. Or maybe you’ve just heard the horror stories of client/VA relationships GONE BAD.

There’s definitely more to it than just hiring a VA — if you don’t know the right way to do it, you can easily WASTE large amounts of TIME and MONEY. It can be confusing, and it can be a big struggle to get the help you really need.


“Get More Done, Make More Money is just what the online business community has been needing. Marcia is the perfect person to “tell it like it is” because of the combination of her success with in-person teams and her research in and around the VA community. Speaking from the VA’s perspective, her book clearly demonstrates that she’s got her finger on the pulse of the VA industry and that anyone looking to hire their perfect VA on the first try would do well to listen to her advice.

“So many people (VA’s and business owners alike) think that hiring a VA is a “one size fits all” solution for the over-worked entrepreneur. But as Marcia skillfully explains, it’s more than a skill match, and more than a personality match. It’s a combination of the two that, when the right blend is found, can produce business magic.

If you’re looking for that magic, I highly recommend that you take the time to read the book, complete the worksheets, and do the homework that Marcia assigns. You won’t be sorry!

— Debbie Lonergan, Ideal Assistant Services
www.ideal-assistant.com

.

I came to Marcia really frustrated that I always seemed to bring someone on that interviewed well but then was a total disaster when it came to actually performing in their job.

Marcia took me through a series of steps to change the way I do interviews that made a world of difference and stopped me from hiring the wrong person again.

Marcia totally took the mystery out of hiring, firing, compensation, and her bonus structure is genius! And just one of her tips made me $2000 in less than 3 hours.

I would recommend that any entrepreneur who’s growing their business, and wants to delegate tasks and work to someone else but keeps doing it themselves because their contract workers and employees don’t work out, hire Marcia to coach them to develop a strong team to support them.”

— Ciara Daykin, Rockstar Event Planner, Calgary, Alberta, Canada
www.fireflyoccasions.com

You didn’t have the whole picture before.

You may have hired a VA in the past and had it not work out for you. Or maybe your current VA relationship isn’t up to snuff. It’s not your fault! You just didn’t have the whole picture before.

But now you can get the whole picture — you don’t have to guess or go into it blind. Because I’ve distilled it all down for you, and I’ll tell you EXACTLY what to do to get the BEST results.

And because I’m an entrepreneur just like you are and have NO affiliation with any VA service provider, directory, or association, you know the information isn’t one-sided or skewed towards any particular service or philosophy. I’m giving you the straight scoop as I see it.

Whether you’re a newbie entrepreneur or a seasoned professional, you’ll discover strategies and tips designed to help you accomplish much more in your business while you free up your time and increase your money flow.

Easily sort through the sea of conflicting information about virtual assistants. You’ll know the truth straight from the horse’s mouth (oh, yeah, there’s even a little horse joke in there).

Avoid making time-wasting rookie mistakes when searching for VAs and interviewing
candidates.

Avoid the pain, disappointment, and expense of hiring the WRONG VA for your business.

Gain a clear understanding about what kind of support you really need to keep your business growing strong.

Become a better client (and boss, if you also have employees).

Establish supportive relationships for your business.

It’s VITAL that you get all the pieces of the puzzle, because if you don’t, chances are you’re not going to really be able to get more done, free up the time you need, or make more money — because you won’t be able to get the right VA for you and your business. In fact, it can actually cost you time and money.


“I wish I had known Marcia when I chose my last VA. I didn’t know where to look, and frankly, I hired the first person I found. He sounded good on paper, and promised he could do everything I needed.

But when it came right down to it, he didn’t take my work seriously -- he only did it when he could get to it, and it took him forever! I later found out he didn’t even have a computer and was doing spreadsheets on his iPhone. I wasted months of time and lots of money on this guy and trying to find a replacement for him. My stress level was sky high, as I was juggling many balls in my business.

When I heard what Marcia was doing, I just knew I had to tell my people about it. Marcia's advice took the guesswork out of finding the right people for my team, I'll never be without her advice again!”

Lisa Robbin Young, Certified Direct Sales Marketing Coach
www.homepartysolution.com

.

“As a productivity coach, I work with people every day that are overwhelmed with their work situation and/or have difficulty letting go and delegating work. If you want to be able to grow your business, one of the best ways is to leverage the talents of others.

“Marcia’s book and corresponding interview audios do a fantastic job of walking you through the steps necessary to create a great working relationship with a virtual assistant. She does not give you an “all rosy” picture of working with a VA either. In her book she shares comments from those in the VA industry and from those that hire VAs. You get a balanced understanding of the dos and don’ts.

“Throughout the book, she has provided workspace for you to think through your specific situation and design the strategy that works best for you. While I have been working with VAs for the past three years, I gained quite a bit of insight and new ideas on ways to enhance the relationships and activities I have in place.”

— Stephanie LH Calahan, Productivity & Organization Specialist
www.NetworkWithSteph.com

You’re about to learn my PROVEN 5-step system for more
money and freedom in your business by
finding and working with the RIGHT virtual assistant for you.

Here’s just a sampling of what you’ll discover when you dig into this ebook and audio program:

Knowing that you need help is only the beginning. You also need to know HOW to look for VAs and WHERE to look. The resources in the ebook combined with the suggestions from the interviews will give you a wealth of ideas, and you won’t have to waste any time (some people spend MONTHS looking in the wrong places!) poking around where good VAs aren’t.

It’s not a good idea to just go with the first VA you find — but it may have been so difficult for you to find her, that you want to hire anyone with a pulse! So what should you look for? Listen to the audios and take the advice of those who have been there — and you’ll want to spend some time on this step. Remember, you’re not just looking for any old VA, you’re looking for the best VA for YOU, and for your business.

It’s really helpful if you have your intentions thought out before you start talking to people. Are you clear about what you need and how a VA can help you? Many entrepreneurs are not, so don’t panic. Check out the Services Offered and Forms & Resources sections of the book for a better idea of what VAs can take off of your desk. Do the income-producing activities exercise. And listen to the recordings that come with the program, too. Doing this thinking and organizing ahead of time will help to narrow your search and avoid wasted time.

The best client/VA relationships are just that: relationships. And this relationship, just like any other relationship in your life, will require a bit of attention and effort to build. Many entrepreneurs, especially those most familiar with offline businesses, don’t really know the best way to work with a virtual partner, and try to relate with in-person cues. Even those who’ve worked online for years will still need time “learning to dance” with their new virtual assistant. The behind-the-scenes tips and hints included in the book and audios are CRITICAL to a VA relationship that clicks from the start. . . or flounders and dies.

So now, you may be wondering,
“Marcia, exactly how are you going to teach me all this?”

Here’s what you get:

Digital Download eBook
First, you’ll get immediate access to a pdf download of my ebook, “Get More Done, Make More Money: The 5 Easy Steps to Find, Hire, and Partner with a Virtual Assistant.” The book will walk you through, step-by-step, everything I’ve learned about virtual assistants and how working with them can add value to your business.

And don’t worry! It’s not a boring textbook — I don’t like to read them and I don’t like to write them. It’s a fun, easy-to-read and easy- to-follow walk down the path towards having a great relationship with a wonderful partner for your business. And it’s filled with exercises, checklists, resources, lists, links, and everything you need to do this right!

Digital Download Audio MP3 Recordings
Second, you’ll get immediate access to all 25 interviews with VAs, entrepreneurs who work with VAs, VA service providers, and leaders in the VA industry. The interviews were edited down to the best of what each person said, but I didn’t cut out anything meaty and I didn’t change anyone’s message — the editing was done for length, redundancy, and to cut out any chit chat (yes, I admit, I did a bit of that!). These are powerful interviews, not sound bites, and you’ll gain valuable insight into the working styles and philosophies of everyone I spoke with. This collection is an undirected, unscripted, unprecedented glimpse into the way people work — people just like you and the VAs who work with them.

Digital for the ultimate flexibility
All you have to do is download, and all this valuable information will appear immediately on your computer, now. No waiting for a product to come in the mail. And because the products are digital, you have ultimate flexibility — you can read the ebook on your computer, or save it to a file and print it out. You can listen to the audio recordings on your computer, load them to your iPod, or burn them to a CD. You decide!

Plus, you’ll receive this free bonus!
Everyone, yes everyone, who orders “Get More Done, Make More Money” will also receive my marketing ebook, “Marketing Gems.” This little gem is jam packed with brilliant branding and marketing advice — short, easy-to-swallow marketing nuggets, powerful enough to change your business but so simple you can absorb them in just a few minutes.

 

 

 

 


A.) For just $97 I understand I’m getting

• Marcia’s complete 5-step process for getting more done and making more money, “Get More Done, Make More Money: The 5 Easy Steps to Finding, Hiring, and Partnering with a Virtual Assistant” downloadable ebook

• Marcia’s 25 interviews with VAs, entrepreneurs who work with VAs, VA service providers, and leaders in the VA industry in digital mp3 format.

• the free bonus downloadable ebook, “Marketing Gems”

 

***Pay in full now for only $97 ebook + interiews ***

or

B.) For just $57 I understand I’m getting

• Marcia’s complete 5-step process for getting more done and making more money, “Get More Done, Make More Money: The 5 Easy Steps to Finding, Hiring, and Partnering with a Virtual Assistant” downloadable ebook

 

***Pay in full now for only $57 ebook only***

or

C.) For just $57 I understand I’m getting

• Marcia’s 25 interviews with VAs, entrepreneurs who work with VAs, VA service providers, and leaders in the VA industry in digital mp3 format

 

***Pay in full now for only $57 interiews only***

 

Plus I understand that if I don’t like what I get, I can return it, no questions asked.

 


Rest easy — your order will be processed on secure servers.


Are you ready to get started? Order your copy TODAY and get started on your path to more done and make more money!

To learn more about me and my other programs, visit my blog, Breakthrough Business.

To your success,

Marcia Hoeck
Hoeck Associates
4461 W. Alexis Rd.
Toledo, Ohio 43623
419-472-8808
info@hoeck.net

© 2009 Hoeck Associates

 

 

Free special report on solving employee problems
problem employee solutions
problem employee solutions